Reason 3 : Not Building Enough Rapport Closing takes a long time or it just doe not happen at times. This is a clear indication that you have not spent enough time in building a strong and close relationship with the customer. Relationships are vital for closing deals. Deals are much more difficult when you lack relationship or a rapport with the potential client. The 3 factors which decide how strong this rapport is can be summed up as K now , L ike and T rust . People buy from people who they Know, Like and Trust. Miss any one of these and you will lose the sale. Matching the competitor’s price is the last thing that will get you the sale. Seasoned sales persons soon realize that i t isn’t the P rice — it’s the Rapport . Get the potential client to K now, Like and T rust you – so that you can leverage this to try, buy, repeat (and refer). Let us understand these 3 factors a little more. The key is to system...
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